Terms & Conditions

In using this website you are deemed to have read and agreed to the following terms and conditions:

The following terminology applies to these Terms and Conditions, Privacy Statement and Disclaimer Notice and any or all Agreements:
"Client", “You” and “Your” refers to you, the person accessing this website and accepting the Company’s terms and conditions. "The Company", “Ourselves”, “We” and "Us", refers to our Company. “Party”, “Parties”, or “Us”, refers to both the Client and ourselves, or either the Client or ourselves. All terms refer to the offer, acceptance and consideration of payment necessary to undertake the process of our assistance to the Client in the most appropriate manner, whether by formal meetings of a fixed duration, or any other means, for the express purpose of meeting the Client’s needs in respect of provision of the Company’s stated services/products, in accordance with and subject to, prevailing [Country Law]. Any use of the above terminology or other words in the singular, plural, capitalization and/or he/she or they, are taken as interchangeable and therefore as referring to same.

Privacy Statement

We are committed to protecting your privacy. Authorized employees within the company on a need to know basis only use any information collected from individual customers. We constantly review our systems and data to ensure the best possible service to our customers.

Cancelation Policy:
if the order is canceled within 24 hrs from placing it. A full money refund will be granted .After the first 24 hrs the order will be processed and considered final .

Privacy Policy:
Zalatimo Brothers for Sweets guarantee that all information regarding its customers will handled with full privacy .

Refund Policy:
Zalatimo Brothers for sweets guarantee full products and customer satisfaction. In the case of any complaint regarding either product or service a full refund will be issued to the customer.

Shipping Policy:
Prices include full door to door shipping costs via DHL. Any extra Local costs , such as custom fees , Tarrifs , Local storage fees etc is the responsibility of the customer . Upon shipping we guarantee a fresh and defect free product. Any defect incurred due to shipping or custom inspection is not the responsibility of the shipper, and should be filed as a claim by the customer in order to proceed with the correct follow up. Delivery Time :
  • International Order: 4 to 6 working days.
  • Local Order: 1 to 2 working days.